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Digital Ticket Delivery
- Our museum provides only digital tickets and confirmations.
- No physical tickets or products are shipped.
- Tickets are delivered via email after successful payment.
- QR code or booking details will be included in the email.
- Please ensure your email address is entered correctly.
Delivery Time
- Digital tickets are usually delivered instantly.
- In rare cases, delivery may take a few minutes.
- Network or technical delays may affect delivery time.
- If not received, please check your spam or junk folder.
- Contact us if the ticket is not received within 24 hours.
No Physical Shipping
- The museum does not ship physical items.
- There are no courier or postal services involved.
- All services are managed digitally.
- Shipping charges are not applicable.
- Visitors only need to show the digital ticket at entry.
Incorrect or Missing Delivery
- Ensure correct email details during booking.
- Incorrect email may result in non-delivery.
- The museum is not responsible for user input errors.
- Resending tickets may require verification.
- Please contact support for assistance.
Contact & Support
- For delivery-related issues, contact our support team.
- Please provide booking reference details.
- Support requests are handled during working hours.
- We aim to resolve issues promptly.
- Your satisfaction and convenience are important to us.